Aozora Enterprise do not provide any delivery services at the moment. However, customer may opt for self pick up/ self arrange third-party runner to collect on behalf within our provided hours.

Whole Cakes (appicable for tianxingbyazr & aozoracakes) ; 3pm onwards till shop close. Our shop will close sharp according to our business hours, customer are suggested to arrange earlier if using third-party runner to avoid any shop closure issue.

We cannot be held responsible if a delivery is late due to any unforeseen circumstances such as heavy traffic, unpredictable rainy weather/flood or anything else beyond of our control. Customer shall direct liase with their assigned third-party runner.

No refund will be issued if the cakes have been picked up/ duly delivered to the delivery address as arranged by you. 

Strictly NO changes made on the delivery/self pick-up date (within 24 hours). An additional 40% fee of the cake price will be applied for the impromptu changes once the order is processed.

我们目前不提供任何送货服务，客户需在我们规定的时间内自行取货/自行安排第三方送货员代为领取。

Whole Cake 🎂（适用于tianxingbyazr和aozoracakes）；下午3点后直到店铺关门。我们的店铺将准时关门，如果客人安排Grab/Lalamove 建议提前安排避免店铺关闭无法取蛋糕。

第三方送货员可能面临重大交通堵塞、不可预测的雨天/洪水或其他我们无法控制的情况导致送货延迟，客人需自行对接自己安排的送货员。如果蛋糕已被领取/按照您安排的送货地址准确送达，将不接受任何原因的退款。

订单确认后，一概不得临时更改配送/自取日期(24小时前），如需临时更改需另付40%蛋糕费用。